Self-Serve Support

Your one stop shop for answers to commonly asked questions, tips on removing stains, and more! If you can't find what you're looking for, select an option below to ask us yourself!

FAQs
Where can I buy Crayola products? What’s the most popular Crayola Crayon Color? What else does Crayola® make besides art supplies? Find answers to the questions most commonly asked about Crayola!
App Check
Find out which Crayola Apps are compatible with your device
Product Catalog
What's new? What's the largest Crayola Crayon selection available? Click here to check out our current retail and educational product catalogs!

Stain Tips
Most staining issues are easy to handle. Click here to find stain removal solutions for all Crayola products on a variety of surfaces.
Demo Videos
Become an expert! Watch a short video to learn how you can get creative with the latest Crayola products.
MSDS Sheets
Click here for online access to Safety Data Sheets for all Crayola and Silly Putty products.

Talk To Us

Check out the FAQ section of the website for immediate answers to your questions. If you can't find what you are looking for there, we can help! Call or text us at 800-272-9652 (1-800-CRAYOLA) weekdays between 9 AM and 4 PM Eastern Time..

Phone or Text
Call or text us at 1-800-272-9652 (1-800-CRAYOLA).
Monday - Friday 9 AM - 4 PM EST. Text charges may apply.
Email
Send us an email by completing the webform.

Write
Crayola, LLC
Attn: Consumer Affairs,
P.O. Box 431, Easton, PA 18044-0431